PRIVACY POLICY
Effective Date: May 22, 2026
Welcome to ak.bet (hereinafter referred to as "ak", "we", "us", or "our").
At ak, we understand the importance of data privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, process, share, and protect your personal data when you use our sports betting and casino applications, products, services, and websites.
By creating an account, placing a bet, or otherwise using our products/services and websites, you explicitly acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.
1. Definition of Personal Information
"Personal Information" or "Personal Data" refers to any information relating to an identified or identifiable natural person (a "Data Subject"). This includes any information, whether recorded physically or digitally, that can be used—alone or combined with other data—to identify an individual, such as names, identification numbers, location data, or online identifiers.
2. Legal Basis for Processing
In accordance with the Nigeria Data Protection Act (NDPA), we process your personal data under the following lawful bases:
2.1 Consent: You have given clear consent for us to process your personal data for specific purposes (e.g., marketing).
Contractual Necessity: Processing is necessary to fulfill our terms of service, manage your account, and process your bets/payouts.
2.2 Legal Obligation: Processing is required to comply with statutory laws, relevant authorities, Money Laundering (Prevention and Prohibition) Act, and in accordance with gambling regulations (e.g., Know Your Customer (KYC) and Anti-Money Laundering (AML) checks).
2.3 Legitimate Interests: Processing is necessary for our legitimate business interests, such as preventing fraud and maintaining platform security.
3. Information We Collect
We collect personal information through various interactions when you engage with our platform.
3.1 Information You Provide Voluntarily:
3.2Registration & Account Data: Full name, date of birth (to verify legal age of 18+), gender, residential address, email address, and phone number.
3.3 Verification Data (KYC): Government-issued identification (e.g., National Identification Number (NIN), BVN (where legally permitted for identity validation), Driver’s License, or International Passport) and proof of address.
3.4 Financial Information: Payment details, bank account numbers, and transaction history for deposits and withdrawals.
3.5 Customer Support: Communications, screenshots, and details shared when handling support requests or inquiries.
3.6 Other Interactions: Data provided during surveys, promotional entries, job applications, or trade fairs.
3.7 Device and Usage Information (Collected Automatically):
When you access our services, we automatically collect technical and usage data, including:
IP address and geolocation data (to ensure compliance with regional licensing restrictions).
Web browser details and device model.
Visit timestamps, login frequency, and website usage behavior.
Purchased products/services and transactional history.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies (such as Google Analytics and Google Display Advertising) to:
Enhance user experience and enable auto-fill or persistent login features.
Track marketing performance and analyze website traffic behavior.
Deliver targeted advertisements based on your previous visits to our website.
You can manage your cookie preferences through your browser settings; however, disabling certain cookies may limit your access to specific features of our platform.
5. How We Use and Share Your Information
We utilize and share your data strictly for operational, security, and statutory requirements:
5.1 Service Delivery: To process bets, manage casino gaming sessions, and facilitate deposits/withdrawals.
5.2 Regulatory Compliance: To perform mandatory KYC, AML, and fraud prevention checks.
5.3 Third-Party Service Providers: We may share data with trusted third-party vendors (e.g., payment gateways, SMS providers, identity verification platforms, and game software providers) who operate under strict data processing agreements.
5.4 Law Enforcement and Regulators: Data may be disclosed to the National Lottery Regulatory Commission (NLRC), the Lagos State Gaming Authority (LSGA), financial intelligence units, or law enforcement bodies when required by Nigerian law.
6. Data Security and Retention
6.1 Security Measures: We implement robust technical and organizational security measures (including encryption, firewalls, and secure socket layers) to protect your data against unauthorized access, alteration, or disclosure.
6.2 Data Retention: We retain your personal data for as long as is required to comply with financial and gambling regulatory retention periods under Nigerian law (typically a minimum of 5 to 7 years post-account closure for AML compliance).
7. Your Data Privacy Rights
As a user based in Nigeria (and in alignment with global frameworks like GDPR where applicable), you possess the following rights regarding your personal data:
The right to access: You can request copies of the personal data we hold about you.
The right to rectification: You can request that we correct any inaccurate or incomplete information.
The right to erasure ("Right to be forgotten"): You can request the deletion of your data, subject to regulatory retention mandates (e.g., data cannot be deleted if it is required for active AML compliance).
The right to restrict or object to processing: You have the right to object to processing based on legitimate interests or direct marketing.
The right to data portability: You can request the transfer of your data to another organization or directly to you in a structured format.
The right to withdraw consent: You can opt out of direct marketing communications at any time via your profile settings or the "Unsubscribe" link in emails.
To exercise any of these rights, please contact our Data Protection Officer via the contact channels provided below.
8. Governing Law and Jurisdiction
This Privacy Policy is governed by and construed in accordance with the laws of the Federal Republic of Nigeria, with specific emphasis on the Nigeria Data Protection Act (NDPA) and applicable gaming regulations. Any claims, disputes, or legal proceedings relating to personal information and data privacy will be subject to the exclusive jurisdiction of the competent courts of Nigeria.
9. Policy Changes
We reserve the right to update or modify this Privacy Policy at any time. Users will be informed of any material changes via email or through a prominent notice on our platform. The "Effective Date" at the top of this page will be updated accordingly.
10. Contact Us
If you wish to access or correct your personal data, unsubscribe from marketing, or make a privacy-related inquiry or complaint, please contact our support team or Data Protection Officer directly at:
Email: [email protected]